Effective Date: June 25, 2026
Power Route Electric & Plumbing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, submit forms, or communicate with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide when you:
- Request a quote or estimate
- Schedule an appointment
- Contact us by phone, email, or website form
- Subscribe to updates or promotions
- Submit service inquiries
The information we collect may include:
- Name
- Phone number
- Email address
- Service address
- Preferred appointment date
- Details regarding your electrical or plumbing project
- Any other information you choose to provide
In addition to information you submit directly, we may automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, referring pages, pages visited, and website usage data.
How We Use Your Information
We use collected information to provide and improve our services, communicate with customers, and operate our business effectively.
Your information may be used to:
- Respond to inquiries and quote requests
- Schedule appointments and service visits
- Provide electrical and plumbing services
- Send service-related communications
- Process customer requests
- Improve website functionality and user experience
- Analyze website performance and traffic patterns
- Maintain business records
- Comply with legal obligations
We may also use your information to send promotional communications regarding our services. You may opt out of marketing communications at any time.
Cookies and Analytics
Our website may use cookies, tracking technologies, and analytics tools to understand how visitors interact with our website.
Cookies help us improve website performance, remember user preferences, measure traffic, and enhance the overall browsing experience. Most web browsers allow you to control or disable cookies through browser settings; however, disabling cookies may affect certain website features.
We may use third-party analytics providers, such as Google Analytics, to collect information about website usage and visitor behavior.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers that assist us in operating our business, including:
- Website hosting providers
- Marketing and advertising platforms
- Analytics providers
- Customer relationship management systems
- Payment processing providers
- Scheduling and communication tools
These service providers are only permitted to use information as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, customers, employees, or business operations.
Communication Consent
When you provide your phone number, email address, or other contact information, you consent to receive communications related to your service requests, appointments, estimates, and customer support.
These communications may include:
- Appointment confirmations
- Service reminders
- Estimate follow-ups
- Customer support messages
- Important service updates
Message and data rates may apply depending on your mobile carrier.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we take appropriate security measures, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
Third-Party Links
Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our website and services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.
California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Subject to applicable law, California residents may request:
- Access to personal information we maintain
- Correction of inaccurate information
- Deletion of certain personal information
- Information regarding categories of personal data collected and disclosed
To exercise any applicable privacy rights, please contact us using the information provided below.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer required, we will securely delete or anonymize it where practical.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting to this page. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Power Route Electric & Plumbing
16735 Saticoy St, Unit 102
Van Nuys, CA 91406
Phone: (818) 200-6572
Email: PowerRouteTeam@gmail.com
Website: https://powerrouteelectric.com